Cable Forum - View Single Post - Can only gain internet access via standalone modem instead of router

Waldo Pepper · 28-08-2009, 08:20

This sounds like a classic DNS problem where you can ping but not browse.

To check, open up a cmd prompt and try pinging google.com
If you get a reply then this is not the case.

However if you don't but can ping IP addresses you need to find a suitable DNS server.
199.166.31.3 is a free one I have used in the past when my previous ISP's DNS kept failing.
You can set this up under network settings.

Do you use zone alarm? Sometimes I have managed to block browsing and I am never sure why?

28-08-2009, 08:20	#4
Waldo Pepper Inactive Join Date: Jul 2009 Location: In the thick of East Anglia Posts: 573	Re: Can only gain internet access via standalone modem instead of router This sounds like a classic DNS problem where you can ping but not browse. To check, open up a cmd prompt and try pinging google.com If you get a reply then this is not the case. However if you don't but can ping IP addresses you need to find a suitable DNS server. 199.166.31.3 is a free one I have used in the past when my previous ISP's DNS kept failing. You can set this up under network settings. Do you use zone alarm? Sometimes I have managed to block browsing and I am never sure why?