Quote:
Originally Posted by Onclejean
You have ignored my point. : |
As you have mine. My actual point was that Virgin only appear to support the mail client built into the OS (or in the case of Vista, downloaded before first use). This is actually standard procedure for a lot of companies. It is infuriating (from a user point of view) but it is also practical. There are hundreds of email clients out there, and the staff at Virgin cannot know them all. They have to draw a line somewhere. They have clearly decided to draw it at the mail client built into the OS..
Having said that, even if they don't offer support over the phone for Outlook, they could at least update the outlook setup tutorial on their support pages with a version newer than Outlook 2000.