It is correct that Virgin Media email is difficult to set up in Outlook but easy to set up in Outlook Express. Why Virgin should continue with this anachronistic policy can not be understood since Outlook is so widely used and Outlook Express is now obsolete.
However if you still have Outlook Express in your system then first set up the email with Outlook Express as the client for MAIL ( your news group settings probably are juggled to prevent spammers from using them). Then in Outlook, depending on the version, in the Accounts module, either "copy pop3.........etc" or "import email accounts...........etc" The first option is the best.
Then go back in the Outlook main pane and right click on the account that has appeared and right click it to open the settings: make sure the username and password are correct and rename the account to your choice.
