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Old 26-08-2009, 15:22   #6
esdxc37
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Re: Account balance has gone over credit limit?!?!

Quote:
Originally Posted by AntiSilence View Post
But what is this credit limit on a broadband connection and how do you go over it? I know there's a credit limit on the TV package, but the OP didn't say he had TV.

All cust are credit checked whether they take just bb or all 3 services.
Depending what the credit check reveals there may be a credit limit placed on account, it can be from £60-£120 which raises over time and good payment history.

In my experience customers are never told of their credit limit and indeed the 1st they may know is when the services are restricted or they get a letter which tells them they are approaching their credit limit(gone over the shadow credit limit)
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