View Single Post
Old 26-08-2009, 13:20   #238
Ignitionnet
Inactive
 
Join Date: Jun 2008
Location: Leeds, West Yorkshire
Age: 47
Posts: 13,995
Ignitionnet has a pair of shiny starsIgnitionnet has a pair of shiny starsIgnitionnet has a pair of shiny starsIgnitionnet has a pair of shiny starsIgnitionnet has a pair of shiny stars
Ignitionnet has a pair of shiny starsIgnitionnet has a pair of shiny starsIgnitionnet has a pair of shiny starsIgnitionnet has a pair of shiny starsIgnitionnet has a pair of shiny starsIgnitionnet has a pair of shiny starsIgnitionnet has a pair of shiny starsIgnitionnet has a pair of shiny starsIgnitionnet has a pair of shiny starsIgnitionnet has a pair of shiny stars
Re: Virgin launch Customer Forum

Quote:
Originally Posted by webcrawler2050 View Post
That forum is seriously getting on whitts - it's full of rude, clueless idiots - i beg of you all, help me out over here - it's just suicide!
Pot, kettle. Stones in glass houses, etc, etc.

Suggesting that someone who is trying to register a modem and is being walled gardened does this:

Quote:
Right, plug the ethernet cable from the black box to the WAN port in your new router.

Then plug, an ethernet cable from your PC / Laptop to your Router - port 1 for example.
which isn't going to work to communicate to the modem as you forgot they need to reboot the modem before it recognises the new device and isn't going to escape them from a walled garden which is telling them to phone VM while simultaneously bleating on here about how clueless people on there are isn't a smart idea.

While we're at it and you've opened yourself up with your complaints copying and pasting the same largely irrelevant troubleshooting stuff isn't being helpful when most of the steps are nothing to do with the issue in hand, actually reading the post and replying with troubleshooting steps that are relevant is.

When someone's connection is dropping traceroutes and pings aren't entirely useful and signal levels and pings aren't really relevant when one device is losing connection to router while another isn't.

Just a suggestion to be more specific rather than copying and pasting the same thing to every single issue that comes up. If people want to go through troubleshooting scripts they have India for that

---------- Post added at 13:20 ---------- Previous post was at 13:15 ----------

Quote:
Originally Posted by webcrawler2050 View Post
It's like war over there - people jumping on your throat 24/7 literally - it's hardwork and if it keeps going the way it is, I think VM will cut it out.. possibly..
It's fairly mild there really, it's just fairly loosely moderated, nothing too scary. Knowing what you are talking about and presenting a solid case goes a long way towards ensuring people can't 'jump on your throat'. Present your points and if people really want to go at it with you that's life. If you know you're correct just let them get on with it.
Ignitionnet is offline   Reply With Quote