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Old 25-08-2009, 23:32   #228
zing_deleted
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Re: Virgin launch Customer Forum

Quote:
Originally Posted by Russ B View Post
Each time I was warned against posting on .com the same 'reason' was given out - "what does it say about the quality of our own support if our staff have to offer it on other sites".

Their complete inability to spot the irony in those words still makes me smile to this day.

They felt they could not control what I was posting on there and any chance they had to pull me up for the smallest things was seized upon. I'm not saying they would do the same today, bear in mind the name 'nthellworld' isn't as notorious as it used to be.


its also not a hell site is it the whole thing NTHELL is kinda negative to the company from the off. I was never involved in either of the HELL sites apart from lurking this new forum is part of the VM website so even though its hosted abroad has to be seen as official and TBH the support has to be better than ending up talking to someone you can not understand. It is a shame its not more use though as often I see call this or that number . The measures available here through the team should be available there but even easier to access imo
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