Cable Forum - View Single Post - Account balance has gone over credit limit?!

mmvm · 24-08-2009, 12:38

I haven't been on Virgin broadband for 2 months yet and already there are problems. I'm currently on the L package (10mb) and it's totally wireless, and it should be £15 a month, or so I'm told.

But I got a letter in today that "my account has gone over my credit limit", and I have to pay £66.25 to make this all OK.

What exactly is this about? I'm a little angry and confused!

Thanks

mmvm

24-08-2009, 12:38	#1
mmvm Inactive Join Date: Aug 2009 Posts: 12	Account balance has gone over credit limit?! I haven't been on Virgin broadband for 2 months yet and already there are problems. I'm currently on the L package (10mb) and it's totally wireless, and it should be £15 a month, or so I'm told. But I got a letter in today that "my account has gone over my credit limit", and I have to pay £66.25 to make this all OK. What exactly is this about? I'm a little angry and confused! Thanks mmvm