Quote:
Originally Posted by webcrawler2050
It's simple, the router still has the MAC address of the old modem stored - so you need to restore to factory settings again, hook it up to the router, power both off - power both on - and wait. That should sort it out
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Most routers like my Edimax have the capability to clone the computers MAC which the modem then learns and transmits to Virgins servers to get an IP via the
DORA process, but no router would need the modem MAC address for any reason that I am aware of.