Quote:
Originally Posted by Janet
Ahh Thanks, but unfortunately I did try that setting first.....The settings that it comes up with are the ip address and subnet mask for the router.
I also tried doing a manual setup, as I took note of all the network connection details (ip address, subnet mask, DHCP Server etc) from when I do have internet access when the computer is wired straight to the modem with the ethernet cable. but that didn't work either.
Anyway....It is 2am now and I am cross eyed!....will come back tomorrow. Thanks for your suggestions.
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Ok, if it works with the computer connected direct to the modem then you need to reboot the modem. The modem will only allow one piece of equipment at a time - i.e. the computer OR the router, to get it to forget the currently connected piece of equipment just reboot the modem. Once it's settled and all the lights are in their normal place, plug in the router (no need to reset to factory defaults), might need to reboot it - just unplug the power and plug it back in again. Then plug your computer into the router and assuming everything went well you'll be online..
You can't force the WAN IP on the router as it must be given by the DHCP server - so the IP your computer got direct from the modem will not work if you plug the router into the modem.
I hope that helps.