Cable Forum - View Single Post - Upgrade from 2

hansi · 22-08-2009, 17:57

Some posts back I mentioned that VM had sent me a new modem to enable me to receive 10mb but even after spending two hours on the phone with a technician, he was still unable to get it to connect, so I have to use my original modem and can only get up to 6mb if I'm lucky. Is there a VM techie on here that I could pm with my account details and ask for an engineer to come out and sort it out for me please?

22-08-2009, 17:57	#1087
hansi Inactive Join Date: Jun 2003 Posts: 761	Re: Upgrade from 2 - 10 meg Some posts back I mentioned that VM had sent me a new modem to enable me to receive 10mb but even after spending two hours on the phone with a technician, he was still unable to get it to connect, so I have to use my original modem and can only get up to 6mb if I'm lucky. Is there a VM techie on here that I could pm with my account details and ask for an engineer to come out and sort it out for me please?