[MeGMeG]

Originally Posted by Sir John Luke

So why isn't it opt-in? .. and since many will have already set up something similar with a provider of THEIR choice, what right do VM have to override this?

Yep... I'm with you on that one too... Unless they were going to reduce my monthly bill and let customers know about it before they did it... I had no emails from Virgin Media telling me about this, no letters, nothing... Rude people they are...

---------- Post added at 19:00 ---------- Previous post was at 18:56 ----------

Originally Posted by Jon T

BTW, no need to phone up, earlier in the thread this url was posted: https://my.virginmedia.com/advancederrorsearch/settings

Thought there would be such a link, I did not read the whole thread sorry. However I like to vent my frustration or anger through my voice, you get all the emotion and passion that way...