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BenMcr · 22-08-2009, 14:43

Any agent that lies to a customer needs to be reported.

I work in VM Customer Services and if I say I will give a customer a loss of service credit that is exactly what I do

22-08-2009, 14:43	#2
BenMcr Inactive Join Date: Nov 2006 Location: Manchester Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1 Posts: 17,929	Re: Promised refunds never given Any agent that lies to a customer needs to be reported. I work in VM Customer Services and if I say I will give a customer a loss of service credit that is exactly what I do