Quote:
Originally Posted by Kymmy
That's the thing, they're not looking at using it for official support..but instead as posted a few times in this thread "SELF HELP SUPPORT" the newsgroups or call centres are the only officially VM staffed support contacts.
So in simple terms it's taken them over 5 years to realise that they need to help of a community... pity they threw away thier established forum and now have to fight to build up thier own community...
Thier lose, our gain  |
They are not going to get many staff posters on there that post elsewhere regardless of the term SELF HELP SUPPORT as we could never trust them to be honest with ourselves and not to use our posting on other forums against us once they can in their eyes prove that we do.