Quote:
Originally Posted by Mick
Getting back to this new VM community - I am curious as to why they have decided to do this now - I have been several times to Virgin Media / ntl meetings with top directors and once a former Chief Executive and asked them to stop harassing staff who post on sites such as our own - VM have told me several times at these meetings that they could never have official staff posting because of the legal ramifications if any staff member was to post something the company didn't agree with nor support.
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I would never post anything on here that is not in the public domain which is also readily available to the public.
Any advice given is my own and is not intended to reflect the views of my employers.
l would also never take details of anyones account on here to run checks on Virgins own equipment as the legal ramifications of that can lead to dismissal and even prosecution by OFCOM, as the is no way to prove that the details are from the actual customer.
I do state that I work for Virgin and any moderator on here can verify that I do as well.
I am also aware as I posted above that we also have members on here that are not all they seem and are actually here to try and put a spanner in the works regarding the likes of myself and others posting on here.
As for why they are no running their own forum it is pretty obvious as they have seen these self help forums grow and feel that a similar forum will give the company a better image and put them in a positive light. If it is going to be a success depends on how hard they moderate it and if they allow any real criticism of Virgin or just delete and ban the offenders which will very quickly give it a negative image.