Quote:
Originally Posted by Sannas
and even when speaking to them prior to the issue that can sometimes just hurry the process of being disconnected up  |
No they can't.
As I have previously said restrictions due to non-payment are automatic and there are very strict rules and timings as to when a restriction happens.
The ONLY time there is any form of manual restriction is if there is out of pattern usage e.g significant Premium phone calls or lots of PPV events - and that is done for customers protection as much as it is done to protect payment for the account