Thread: Virgin Media Bad Service
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Old 19-08-2009, 23:59   #25
webcrawler2050
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Re: Virgin Media Bad Service
Quote:
Originally Posted by VMboy View Post
Is there a limit on the number of times someone gets STM?

What I mean is if someone goes slightly over on a small number of occasions are they severely punished? or is the 5 hours STM the punishment?

As you can see I am back and you were correct, it came back around 10pm

Of course the time on that should be 10.42 as it's an hour behind.
Well, once your STM'd your STM - doesnt matter - you could go over 401MB on the upstream and you'd still get the STM - set period is 5 hours, no less no more.

No punishment, however, I am sure people / clients who go on STM morning and night, will be dealt with in the approriate manner..
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