Quote:
Originally Posted by Kymmy
I suppose it's like classifying a service as essential, hence they can't turn off the water (though they can restrict it to a trickle (enough to refill a toilet or fill a kettle). Telehone lines are not counted this way but perhaps for some they should be. It's not VM's fault that 99.9% of the country see a telephne in this way and perhaps the 0.1% (perhaps even lower) should put thier point across to ofcom regarding the need for a telephne to be an essential service for not only 999 cals but also lifeline or some other emergency method.
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There's a reason BT offer BT Basic. They are supposed to provide a landline telephone service to every available property and every person who wants one. Whether the occupant takes that up and uses it is their choice. If the owner can't pay Virgin Media for their phone bill, she should strongly consider BT Basic for this, as it's unlikely BT would disconnect for non-payment if it was to be used in emergency situations. BT are after all the national tekecoms provider.
