Quote:
Originally Posted by Kymmy
I suppose it's like classifying a service as essential, hence they can't turn off the water (though they can restrict it to a trickle (enough to refill a toilet or fill a kettle). Telehone lines are not counted this way but perhaps for some they should be. It's not VM's fault that 99.9% of the country see a telephne in this way and perhaps the 0.1% (perhaps even lower) should put thier point across to ofcom regarding the need for a telephne to be an essential service for not only 999 cals but also lifeline or some other emergency method.
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Granted, I understand why the OP needs the line, hell what would VM do if hyperthetically, something did happen to these people, with no line?
I don't think, they should get special treatment, however, that said, if somebody is "taking care" of the OP - or somebody is getting care allowance, they should be helping the OP look after her bills and deal with this sorta stuff..