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Originally Posted by webcrawler2050
Sorry but I dont agree here - why should VM treat this person any different, isn't that why the OP got so horrible or nasty towards Ben / VM?
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I suppose it's like classifying a service as essential, hence they can't turn off the water (though they can restrict it to a trickle (enough to refill a toilet or fill a kettle). Telehone lines are not counted this way but perhaps for some they should be. It's not VM's fault that 99.9% of the country see a telephne in this way and perhaps the 0.1% (perhaps even lower) should put thier point across to ofcom regarding the need for a telephne to be an essential service for not only 999 cals but also lifeline or some other emergency method.