Quote:
Originally Posted by hedgie
Ok lets take that as the default position, and I agree VM are business and need to take a firm line with customers regarding non-payment.
By way of comparison does anyone know how other utility suppliers operate under similar circumstances when it comes to special needs customers? I think these could be defined by specific medical criteria to avoid the freeloaders simply trying it on?
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Sorry but I dont agree here - why should VM treat this person any different, isn't that why the OP got so horrible or nasty towards Ben / VM?