19-08-2009, 11:37
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#29
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The Invisible Woman
Cable Forum Mod
Join Date: Jun 2003
Location: between Portsmouth and Southampton.
Age: 73
Services: VM XL TV,50 MB VM BB,VM landline, Tivo
Posts: 40,367
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Re: restriction
Quote:
Originally Posted by BenMcr
I don't know to be honest - it certainly isn't anything Customer Services or Credit Services would be able to do, above and beyond the payment extention. The system would just not allow it, nor would the policy - because of the buffering already inbuilt in the normal billing cycles (and not because VM don't care)
Even the 'high level contacts' might struggle in doing anything, as even they are bound by the accounting rules for late payment as far as I'm aware.
If there was something definate, I would have mentioned it  |
OK fair enough.
---------- Post added at 12:37 ---------- Previous post was at 12:36 ----------
Quote:
Originally Posted by Paul M
People have attempted to help her, with a somewhat negative response. Im afraid I get the impression posted earlier that she seems more interested in classing VM as evil simply because they will not make her a special case.
IMO, if she has the ability to sign up to a web forum and post then she has the ability to pay her bill (even using online billing).
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Depends just how disabled she is..but there I've asked and been told why no one can help.. 
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Hell is empty and all the devils are here. Shakespeare..
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