Quote:
Originally Posted by Maggy J
Agreed,which means there is more to this than meets the eye BUT it still doesn't mean we can't find a way surely?
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I don't know to be honest - it certainly isn't anything Customer Services or Credit Services would be able to do, above and beyond the payment extention. The system would just not allow it, nor would the policy - because of the buffering already inbuilt in the normal billing cycles (and not because VM don't care)
Even the 'high level contacts' might struggle in doing anything, as even they are bound by the accounting rules for late payment as far as I'm aware.
If there was something definate, I would have mentioned it
