Quote:
Originally Posted by webcrawler2050
Ring them much quicker.
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The last time I tried cancelling by phone it took 33 minutes,several calls, disconnections,much buck passing and unnecessary stress before I achieved the purpose of my call.
In comparison it would take me 5 minutes to pen a letter, put my coat and shoes on and 10 minutes there and back to the post box.
The terms and conditions state I must put my desire to terminate VM's services in writing.
Who do I write to and to what address should I write to so that I can cancel my BB and phone services?