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Originally Posted by BenMcr
And again as I said - they can push the restriction forward by 7 days. But there is very strict criteria for doing this. And they will only ever do it once
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The way I see it, VM is a business - if people can't organise their money, then meh.
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I have been very stressed and upset by this action today I now hope of some solace to this problem, and i warn anyone with health issue and a lifeline do not use Virgin media until they show some slight consideration for people whom have difficulties.
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Why? If you phone line is as important as you say, then you should have a backup - I have health issues and have a cheap pay as you go for emergencies
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I spoke to 4 different people today who just passed me around and did not help . All i have asked for is help but it seems Virgin media do not help people .
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Whilst I understand, that you are reliant in your landline for your health issues - Virgin is a business. You wouldn't expect to pay for your groceries "late" and still get them, so why should this be different. Personally and this is personally speaking, seems to me, you have other ways around this. You can buy a cheap pay as you go, just for a "999" call for about £10.00
Something like this:
http://www.carphonewarehouse.com/buy...00-VRW10-WEB10 £4.95 for the phone £10.00 for credit - free shipping.
IDEA: Can a family member or freind not pay this for you? and you give them the cash?