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Re: restriction
Again, I am sorry you feel you have been victimised.
As I have already said, Virgin build plenty of leeway into their billing system for any payment issues to be resolved amicably before a restriction is placed onto the account.
I must repeat that the restriction goes on a lot later that you have made out.
I am sorry to sound callous here but managing payments is something we all have to do in life. If it was me, and I knew that the landline was that important, I would have created an emergency fund or buffer so that I always knew that I have enough money to cover the costs.
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