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rajeffery · 18-08-2009, 23:17

To Whom It may concern,
I have a huge issue with Virgin Media , due to a change in my circumstances regarding funding, i am late with my monthly payment and restrictions are due to be enforced on the 24th of the month. I am a single disabled lady and have a life line linked to my telephone as when ill i cannot dial 999 . I rely heavily on this life line, and have been told today by Virgin Media representatives that it does not matter . My bill needs to be up to date before they will consider extending my service. I waited for a mnager to contact before 8 pm , i am still waiting. The bill will be paid 8 days late which apparently is no good . I spoke to 4 different people today who just passed me around and did not help . All i have asked for is help but it seems Virgin media do not help people . I have been very stressed and upset by this action today I now hope of some solace to this problem, and i warn anyone with health issue and a lifeline do not use Virgin media until they show some slight consideration for people whom have difficulties.

18-08-2009, 23:17	#1
rajeffery Inactive Join Date: Aug 2009 Posts: 3	restriction To Whom It may concern, I have a huge issue with Virgin Media , due to a change in my circumstances regarding funding, i am late with my monthly payment and restrictions are due to be enforced on the 24th of the month. I am a single disabled lady and have a life line linked to my telephone as when ill i cannot dial 999 . I rely heavily on this life line, and have been told today by Virgin Media representatives that it does not matter . My bill needs to be up to date before they will consider extending my service. I waited for a mnager to contact before 8 pm , i am still waiting. The bill will be paid 8 days late which apparently is no good . I spoke to 4 different people today who just passed me around and did not help . All i have asked for is help but it seems Virgin media do not help people . I have been very stressed and upset by this action today I now hope of some solace to this problem, and i warn anyone with health issue and a lifeline do not use Virgin media until they show some slight consideration for people whom have difficulties.