Quote:
Originally Posted by BenMcr
Why should you? If anything the people who are on the Loyalty deals are exactly the people who have no Loyalty and are the first ones to go 'Well if you won't give me free X,Y,Z I'm off to Sky'
|
Not quite correct, I get a loyalty bonus, NOT because I threatened to leave, but because I was told by someone in CS that new prices were coming the following month and to ring and enquire. That is what I did, no threats from any side.
Just shows that if you speak to CS politely, it does pay!