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Hopper99 · 17-08-2009, 15:23

Ok, an update.
I called back following the £49 V+ announcement and spoke to an agent about upgrading my services. I said that I would like 50Mb BB and as analogue is being switched off soon to add digital tv (M) with a V+ box. The agent said that the cost per month would be £2 less that I am currently paying i.e. £46 with an upfront charge of £49 for the V+ box. I was happy to get the V+ and save £2/month so I agreed.
Eight days later I got my welcome Pack which outline the new details as follows;
Package Price
TELEPHONE LINE RENTAL £11.00
PHONE, BBAND XL & TV DISC £17.00
DIGI PKG-TELCO
4P PLAN
TV SIZE:M
V+ BOX £5.00
XXL 50MB BROADBAND £52.00
BB SIZE XXL ACTIVATION CH £20.00
MANNED INSTALL MODEM XXL
USB XXL MANNED
FREE INSTALLATION £30.00CR
(I)V+ INSTALL FEE £150 £150.00
TV XL V+ BOX OFFER £101.00CR
INSTALLATION CHARGE £30.00
MANNED INSTALL 12 MONTH CONTRACT 50
The above suggests that my new monthly payment will be £51.00 not £46.00 as discussed, is the extra £5 for the V+ and overlooked by the agent initially? Could someone let me know what my monthly cost will be following the XXL price reduction next month? The install isn't happening until 08/09/2009.
Thanks in advance.

17-08-2009, 15:23	#4
Hopper99 Inactive Join Date: Mar 2005 Posts: 4	Re: Upgrade pricing? Ok, an update. I called back following the £49 V+ announcement and spoke to an agent about upgrading my services. I said that I would like 50Mb BB and as analogue is being switched off soon to add digital tv (M) with a V+ box. The agent said that the cost per month would be £2 less that I am currently paying i.e. £46 with an upfront charge of £49 for the V+ box. I was happy to get the V+ and save £2/month so I agreed. Eight days later I got my welcome Pack which outline the new details as follows; Package Price TELEPHONE LINE RENTAL £11.00 PHONE, BBAND XL & TV DISC £17.00 DIGI PKG-TELCO 4P PLAN TV SIZE:M V+ BOX £5.00 XXL 50MB BROADBAND £52.00 BB SIZE XXL ACTIVATION CH £20.00 MANNED INSTALL MODEM XXL USB XXL MANNED FREE INSTALLATION £30.00CR (I)V+ INSTALL FEE £150 £150.00 TV XL V+ BOX OFFER £101.00CR INSTALLATION CHARGE £30.00 MANNED INSTALL 12 MONTH CONTRACT 50 The above suggests that my new monthly payment will be £51.00 not £46.00 as discussed, is the extra £5 for the V+ and overlooked by the agent initially? Could someone let me know what my monthly cost will be following the XXL price reduction next month? The install isn't happening until 08/09/2009. Thanks in advance.