Thread: Warning about checking your bill
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Old 17-08-2009, 10:29   #5
Turkey Machine
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Join Date: Oct 2008
Location: Norwich
Age: 37
Services: Company LLU internet, soon-to-be company FTTC internet at 56Mb/20Mb!
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Re: Warning about checking your bill
Quote:
Originally Posted by angy141 View Post
Just thought I would let people know that 2 months ago I was looking at my dads bill and wandered why he only paid £10 a month for his v+ box as I was always charged £20 a month. After a few calls to virgin and waited for manager to ring me back they agreed I had been overcharged by £240 over 2 year period and agreed to give me 6 months back which is £60 of course I threatened to terminate my services as my bills are about £120 a month they finally agreed to 2 months at £1 to pay me back had to pay £1 to keep dd up.I have always checked my bills but sometimes there prices are so confusing so please be aware.
Wow, that's a shocker! Good to see that they actually did what was right, i.e. full refund.
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