Cable Forum - View Single Post

angy141 · 16-08-2009, 22:39

Just thought I would let people know that 2 months ago I was looking at my dads bill and wandered why he only paid £10 a month for his v+ box as I was always charged £20 a month. After a few calls to virgin and waited for manager to ring me back they agreed I had been overcharged by £240 over 2 year period and agreed to give me 6 months back which is £60 of course I threatened to terminate my services as my bills are about £120 a month they finally agreed to 2 months at £1 to pay me back had to pay £1 to keep dd up.I have always checked my bills but sometimes there prices are so confusing so please be aware.

16-08-2009, 22:39	#1
angy141 Inactive Join Date: Mar 2006 Location: Merseyside Services: ntl broadband and full package tv & phone Posts: 26	Warning about checking your bill Just thought I would let people know that 2 months ago I was looking at my dads bill and wandered why he only paid £10 a month for his v+ box as I was always charged £20 a month. After a few calls to virgin and waited for manager to ring me back they agreed I had been overcharged by £240 over 2 year period and agreed to give me 6 months back which is £60 of course I threatened to terminate my services as my bills are about £120 a month they finally agreed to 2 months at £1 to pay me back had to pay £1 to keep dd up.I have always checked my bills but sometimes there prices are so confusing so please be aware.