Thread: Advice on cancelling Virgin Media, amongst other issues
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Old 16-08-2009, 16:33   #3
Turkey Machine
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Re: Advice on cancelling Virgin Media, amongst other issues
Quote:
Originally Posted by BenMcr View Post
You should have taken the equipment (STB/BB Modem) with you if no collection had been arranged. If Virgin don't get them back you are going to be charged to replace them

In regards to events ordered after you left, if you can prove that you had moved before the events were charged than I'm sure Virgin would look at refunding them
No collection was arranged, nothing about collection of equipment was mentioned to me last time I rang them. The ball is back in VM's court.

Thanks for the 2nd paragraph, that's made me a smidge more confident about the charges.
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