Cable Forum - View Single Post - Upgrade from 2

BenMcr · 16-08-2009, 14:40

The only reason I say should is that some customers in Area IDs 30/31 (and sometimes in Areas 20-28 as well) ended up with some rather interesting discount combinations which should not be on the account.

So *sometimes* any change on the system will force the incompatible discounts to be removed.

I'm not saying you have as I don't know what discounts you recieve but until the cleanup of those Area IDs is complete it's not a definate unfortunately

Customers in Area 01-18 are always fine

16-08-2009, 14:40	#1071
BenMcr Inactive Join Date: Nov 2006 Location: Manchester Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1 Posts: 17,929	Re: Upgrade from 2 - 10 meg The only reason I say should is that some customers in Area IDs 30/31 (and sometimes in Areas 20-28 as well) ended up with some rather interesting discount combinations which should not be on the account. So sometimes any change on the system will force the incompatible discounts to be removed. I'm not saying you have as I don't know what discounts you recieve but until the cleanup of those Area IDs is complete it's not a definate unfortunately Customers in Area 01-18 are always fine