Quote:
Originally Posted by BenMcr
I haven't a clue - what it should be called is a 'Price Match' bundle because that is what it is designed to do. Price Match against a competitors specific set of services
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thats why its wrong being called a Loyalty bonus.Which is basically fooling existing customers into thinking there getting something there not.
As soon as you here or see the words Loyalty you feel valued as a customer,thats why i think its a marketing con.Yes it isnt advertised but its used on your bill and spoke about if you ring up about issues with bills.Basically its used as calming influence and when you sit down and examine it a loyalty bonus should mean you as a customer of long standing are getting something others are not .This is simply not the case therefore its a con!!.
You can look at it however you want to - and if there was another alternative without having to have an ugly dish on the side of my house i would be gone as Virgin,ntl etc etc have not given me anything for being with them for years.