Quote:
Originally Posted by zing
I can not see it being much help . Ive looked at a couple of issues where billing or something is concerned and all you get is dial this number dial that number imo a forum tied to VM and part of the VM website should be staffed by people with access to accounts etc and abel to actually do something rather than just say call CS or TS. I know its not busy enough to be manned 24/7 but it should be linked to the offices with staff access or its just pointless
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WHich goes back to my post.. Most help will be from member to member the same as it is here with the support number given out to anyone who needs real VM help. So in the end it's not a VM support forum as VM themselves are not providing any direct help. It's really though in a vicious circle... The forum can't help until it's membership gets a lot higher and until it's membership gets higher people will forsake it for established forums like CF..