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Re: Upgrade from 2 - 10 meg
Quote:
Originally Posted by lightning89
New Virgin Modem arrived today. Upgraded from the old grey NTL box to a smaller black Virgin Media one. Lady who activated it on the phone was extremely helpful. Think I got her name wrong though, feel bad about that. Anyway, VERY happy camper! : D |
Nothing to stop you sending feedback to VM on the service you had from her and asking that she be informed. I am sure when they look at your account her name will be shown as the agent who activated your modem. 
https://help2.virginmedia.com/assets...ackformCZ.html
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