Quote:
Originally Posted by jamiefrost
Or alternatively they don't upgrade anyone and both the 2Mb and 10Mb tariffs would have gone up by £2.
Still don't see the lack of integrity, they have provide some functionality that will be of help to a lot of users. With an easy way to not use it.
JJ
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They obviously wanted XXX100,000's more 2 quids a month and judged that resistance would be mitigated by a speed increase. Bean counters probably assessed that churn could a devastating development if one part happened without the other as ADSL providers can easily under-cut a 2Meg supply on price.
Integrity in my book is being transparently upfront and honest in a manner that is designed to pro actively inform. They have my e-mail and contact me when they have something to sell but leave me and millions of others to find out by my own actions what they would rather I didn't question.
It should be OPT-IN and all users informed of this wonderful new helpful add-on via e-mail and then allowed to die on the vine as it most likely would.