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Old 12-08-2009, 16:54   #15
Druchii
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Join Date: Mar 2006
Location: Oslo, Norway.
Age: 36
Services: Canal Digital: 50/10
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Re: Virgin landline dead after number change

Quote:
Originally Posted by irishguymcr View Post
I have tried but it doesn't seem to work with windows live and i haven't got outlook on my laptop ... i tried it yesterday and it wouldn't connect.

I'm emailing Neil Berkett now with a log of all my calls and all the people I spoke to, including the last callback where the agent was so aggressive that he reduced me to tears.


Thanks for the offer of help Rob, I have emailed Neil Berkett and I have spoken to a really nice guy in Customer Services in Bellshill and he is going to try and resolve this for me by tomorrow if I have no luck i'll PM you all my details.

__________________________________________________ __________________________________________________ ___

I have just had an email back from Neil Berkett saying that he is going to have someone look into this immediately for me and call me back ... fingers crossed will get this resolved now.
It'll get resolved fast (Well, it should...). You know what it's like having the CEO breathing down your neck
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