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shooey · 10-08-2009, 16:05

Hi,

I set up an additional @ntlworld.com email address for my parents to use (who are not with VM). They tried using the webmail interface to start with, but it isn't fantastic, so I thought I'd set them up with Thunderbird. Receiving emal works fine, but when they try to send an emal it gives an error about invalid greeting being sent or something (didn't write it down).

My only guess, is that the smtp.ntlworld.com server recognizes that they d not have a VM IP address so it's rejecting it, but it is only a guess. Anybody any ideas or is ther no way around it?

TIA

10-08-2009, 16:05	#1
shooey Inactive Join Date: Mar 2009 Posts: 10	Using ntlworld email outside VM network Hi, I set up an additional @ntlworld.com email address for my parents to use (who are not with VM). They tried using the webmail interface to start with, but it isn't fantastic, so I thought I'd set them up with Thunderbird. Receiving emal works fine, but when they try to send an emal it gives an error about invalid greeting being sent or something (didn't write it down). My only guess, is that the smtp.ntlworld.com server recognizes that they d not have a VM IP address so it's rejecting it, but it is only a guess. Anybody any ideas or is ther no way around it? TIA