Quote:
Originally Posted by dave_dph
I see that support haven't answered your query yet, that's unusual. They will need to identify you in order to access your account. To do so they will need your email alias - the first part of your address before the @ntlworld.com or @blueyonder.co.uk
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I'm surprised that they haven't even attempted to elicit more inf from me although on re-reading the post, the cut and paste didn't go too well.
I'll try again before calling VM to tell them we're not paying the bill.