I have found the UK staff little better than the asian staff. Yes they understand you better, but they still don't do what they say they will, and issues (mainly billing) just go on and on until you give up.
CS saying they will do xxx to resolve the problem generated by the system
then when it isn't, next CS saying there is no notes regarding that but ....
Then when it still isn't, next CS saying we can't do that
Then some CS saying 'that's the systems
...
These may be faults with the systems, as often claimed, but its long past time when the systems issues should have been resolved, and given the years these issues have been going on, the staff should be able to effeciently resolve them, not make them worse.
Sadly Not the case.
---------- Post added at 09:40 ---------- Previous post was at 09:33 ----------
Quote:
Originally Posted by NO ONE
VM Are poor
02 is Trash
Bt is a hit and Miss
Sky AND Orange are vary good
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Vigin Media CS are really poor
BT is just as bad,
O2 little better
3 must run out of Nigeria or Somalia
T-mobile - generally very, very good
Orange - good
Sky - do exactly what they say - excellent
Virgin Mobile CS quite good