Quote:
Originally Posted by Casey2901
Hi guys
I'm in Area 28 and have been advised that I've been upgraded, however I'm still running at 2mb.
I've unplugged from the router but to no avail.
I've got a NTL200 Modem (I read somewhere on here that it would be Ok depending on firmware, can I check this?)
Hope someone can help.
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Tech Support can confirm if you are actually on 10Mb if you call them.
Tech Support is open 24/7 on the numbers below.
For help with your TV or Phone and for Broadband Technical Support:
Call Product Support/Faults on 151 option 2 from your Virgin Media Phone. It's absolutely free.
Or call 0845 454 1111 from any other phone line.