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Haighy · 04-08-2009, 19:42

Spent all day talking to Virgin. Had a few setbacks but the customer agent who picked it up yesterday stuck totally with it today and finally found a complicated but amicable arrangement. All being well it should come within 48 hours. Will be feeding his name, and a couple of others, into Virgins feedback system. Some agents are very, very good at their jobs.
Good luck to the rest of the people who are fighting this. Hope you all get it sorted.

04-08-2009, 19:42	#149
Haighy Inactive Join Date: Sep 2004 Posts: 71	Re: Free Netbook from Virgin? Spent all day talking to Virgin. Had a few setbacks but the customer agent who picked it up yesterday stuck totally with it today and finally found a complicated but amicable arrangement. All being well it should come within 48 hours. Will be feeding his name, and a couple of others, into Virgins feedback system. Some agents are very, very good at their jobs. Good luck to the rest of the people who are fighting this. Hope you all get it sorted.