Thread: Coming Soon to Virgin TV (2009)
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Old 30-07-2009, 13:50   #2610
Felim_Doyle
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Join Date: Mar 2005
Location: Aylesbury, Buckinghamshire, UK
Age: 61
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Lightbulb Re: Coming Soon to Virgin TV (2009)
Quote:
Originally Posted by appledoor View Post
they are showing in my tv guide but are greyed out and says im not subscribed even though i am on tv xl package, anyone else got this problem
Quote:
Originally Posted by rickypatel.89 View Post
Im on the XL TV package and whenever I goto the new HD channels I get a message saying you have not subscribed to these channels.
Quote:
Originally Posted by BenMcr View Post
Thats what I was going to say - but the HD channels shouldn't even appear in the EPG on a V box. BBC HD certainly doesn't
Just to clarify with no patronising intended and prefixed with AFAIK ...

To view HD you need a V+ Box and a HD TV connected to it via the HDMI connector.

Even if you have the XL package, as I do, they will be greyed out if you do not have the appropriate hardware to view them.

The HD channels (inc. BBC HD) will show on a V Box but greyed out just like any other unsubscribed channel.

Some viewers, such as Media Boy and ex-TW customers, are having difficulty but that seems to be a more specific problem.

I tried to watch a 40th anniversary moon landing programme a couple of weeks ago and got a 1202 error - the same as the 1202 program alarm they got on Apollo 11. Spooky!
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