Quote:
Originally Posted by hansi
Thank you for that. I have just rung broadband support and they confirmed that my modem can't handle 10mb's. Why didn't they tell me that yesterday when I rang them  Anyway, they're sending me a new modem. Are there any particular anomalies to oook out for when setting a new modem up? And thanks to everyone for their help on this.  |
Well, they said it would take up to five working days, it's now the fifth day and no modem. So I rang again today, and they said that the modem would be with me by 8pm this evening. When I asked how it was being sent, he said by regular post, and when I mentioned that my next delivery was tomorrow morning, he just repeeated that I would get it by 8pm this evening. How can they do that