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Haighy · 29-07-2009, 15:12

Ordered last Monday for delivery last Friday. Nothing happened so rang Saturday. Very polite Scottish bloke said he would have to get back to me. Left a message saying the department at UPS he needed wasn't open weekends and someone would ring Monday. Man from Virgin Mobile rang Tuesday to say all responsibility for the netbooks had been transferred back to Virgin Media and they would get in touch yesterday. No call so rang today.
A nice Scottish lady put me on hold then came back to say I would hear something within the next 48 hours. Was about to negotiate a refund of the P&P of £14.99 when she said "Due to the inconvenience we have put you through I have credited your account with £25, half the cost of the Netbook". I'll settle for that :-)
I'll let you know if there is a follow up

29-07-2009, 15:12	#140
Haighy Inactive Join Date: Sep 2004 Posts: 71	Re: Free Netbook from Virgin? Ordered last Monday for delivery last Friday. Nothing happened so rang Saturday. Very polite Scottish bloke said he would have to get back to me. Left a message saying the department at UPS he needed wasn't open weekends and someone would ring Monday. Man from Virgin Mobile rang Tuesday to say all responsibility for the netbooks had been transferred back to Virgin Media and they would get in touch yesterday. No call so rang today. A nice Scottish lady put me on hold then came back to say I would hear something within the next 48 hours. Was about to negotiate a refund of the P&P of £14.99 when she said "Due to the inconvenience we have put you through I have credited your account with £25, half the cost of the Netbook". I'll settle for that :-) I'll let you know if there is a follow up