Cable Forum - View Single Post - OFCOM report: Virgin Media is the fastest ISP in the UK

caph · 28-07-2009, 22:16

There's an irony in there somewhere. The past 9 months I've been lucky to get 2Mb from my 20Mb connection and there are others who have had this problem for years due to oversubscription.

Ofcom wouldn't do their job and force VM to supply the service they were contractually obligated to provide, but they seem to have no problem singing their praises.

After 9 months of taking this through CICAS (the Ofcom representative) it is finally fixed for me and I now get the service I pay for but this survey really rubs salt in to the wounds.

VM shouldn't be too quick to pat themselves on the back.

28-07-2009, 22:16	#13
caph cf.geek Join Date: Jun 2007 Posts: 563	Re: OFCOM report: Virgin Media is the fastest ISP in the UK There's an irony in there somewhere. The past 9 months I've been lucky to get 2Mb from my 20Mb connection and there are others who have had this problem for years due to oversubscription. Ofcom wouldn't do their job and force VM to supply the service they were contractually obligated to provide, but they seem to have no problem singing their praises. After 9 months of taking this through CICAS (the Ofcom representative) it is finally fixed for me and I now get the service I pay for but this survey really rubs salt in to the wounds. VM shouldn't be too quick to pat themselves on the back.