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Albert Fish · 28-07-2009, 20:57

Finally got a letter from BT advising of the port.

40 days after attempting to initiate it, VM have agreed to pay the excess BT bill for what turned out to be an IT issue.

I took a call from a VM agent who advised me that I needed plug and unplug something and dial 173 or something on the day but, my bad, I wasn't listening 100%

So, August 6th, what do I have to do ?

oh, and hats off to Jamie in Wales. She's a goodun and held on to the issue until it was resolved. Diolch n fawr.

28-07-2009, 20:57	#8
Albert Fish Permanently Banned Join Date: Jun 2009 Services: XL/M/M Posts: 33	Re: Unable to port phone number because .... Finally got a letter from BT advising of the port. 40 days after attempting to initiate it, VM have agreed to pay the excess BT bill for what turned out to be an IT issue. I took a call from a VM agent who advised me that I needed plug and unplug something and dial 173 or something on the day but, my bad, I wasn't listening 100% So, August 6th, what do I have to do ? oh, and hats off to Jamie in Wales. She's a goodun and held on to the issue until it was resolved. Diolch n fawr.