Cable Forum - View Single Post - Upgrade from 2

lightning89 · 28-07-2009, 18:14

Hey guys,

I'd like to ask a question hopefully someone here may be able to answer- I apologise if it's already been asked but searching through sixty odd pages of discussion isn't my ideal way of spending an afternoon! XD

I live in Grimsby, UK, and apparently my Internet has also been upgraded to 10MB. I received many emails from Virgin touting their new fantastic speeds, downloading songs in 5 seconds, videos in 25 seconds etc. I haven't noticed any difference in speed however, and can tell my Internet is not 10MB as whenever I attempt to connect to the Internet via my PS3 or Xbox Live I'm suddenly timing out on my computer.

I thought it could be my Modem box, as I still have an old gray NTL one with green lights on the front. Anyway, I decided to run a Speed Test and sure enough, my download speed was 2.8MB, nowhere near 10MB. I phoned Virgin up and they told me I was doing something wrong, and that I was defiantly on 10MB. The lady on the phone decided to run a speed test on my connection, quickly taking back what she said about me doing something wrong, telling me I was still on 2MB.

Apparently there's a 'fault' in the Grimsby area where no-body can access 10MB. They say they're 'fixing it', though I highly doubt they're in any rush. Does anyone here have any idea when we might be able to see 10MB speeds in the Grimsby area? It would be nice to have a 10MB connection after all the bloody emails they've sent me saying I have one and how out of this world it is. Thanks!

28-07-2009, 18:14	#998
lightning89 Inactive Join Date: Apr 2006 Location: Grimsby, N.E Lincs Services: VM 2MB Broadband (should be 10MB.) VM TV & Phone services (they both suck.) Posts: 17	Re: Upgrade from 2 - 10 meg Hey guys, I'd like to ask a question hopefully someone here may be able to answer- I apologise if it's already been asked but searching through sixty odd pages of discussion isn't my ideal way of spending an afternoon! XD I live in Grimsby, UK, and apparently my Internet has also been upgraded to 10MB. I received many emails from Virgin touting their new fantastic speeds, downloading songs in 5 seconds, videos in 25 seconds etc. I haven't noticed any difference in speed however, and can tell my Internet is not 10MB as whenever I attempt to connect to the Internet via my PS3 or Xbox Live I'm suddenly timing out on my computer. I thought it could be my Modem box, as I still have an old gray NTL one with green lights on the front. Anyway, I decided to run a Speed Test and sure enough, my download speed was 2.8MB, nowhere near 10MB. I phoned Virgin up and they told me I was doing something wrong, and that I was defiantly on 10MB. The lady on the phone decided to run a speed test on my connection, quickly taking back what she said about me doing something wrong, telling me I was still on 2MB. Apparently there's a 'fault' in the Grimsby area where no-body can access 10MB. They say they're 'fixing it', though I highly doubt they're in any rush. Does anyone here have any idea when we might be able to see 10MB speeds in the Grimsby area? It would be nice to have a 10MB connection after all the bloody emails they've sent me saying I have one and how out of this world it is. Thanks!