Quote:
Originally Posted by soonah98
I just phoned 151. he said the issue with @virginmedia.com had been cleared up. He took me through the setup of the account - as I had done several times already - but nothing changed. He didn't seem to be able to go any further - just said there was a problem with my software.
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Try and ring today ASAP after 0800 to try and get a UK agent who should be able to figure out your issue.
Have you tried to access webmail from the Virginmedia homepage to ensure that you can actually login using your details, click the link below and try.
https://mysso.virginmedia.com/vm_sso...ltmplcache%3D2