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soonah98 · 26-07-2009, 21:39

Hi,

I have just got Virginmedia and tried to set up my email client (Windows Mail) under Vista using the virgin media help pages. However, I get the following error message:

The connection to the server has failed. Account: 'pop3.virginmedia.com', Server: 'pop3.virginmedia.com', Protocol: POP3, Port: 995, Secure(SSL): Yes, Socket Error: 10061, Error Number: 0x800CCC0E

Virgin media requires socket 995 for incoming mail (POP3) and 465 for outgoing (smtp) I've tried other ports and various conifgurations to no avail. I even tried opening the port using Windows firewall but no luck here.

I have Sophos antivirus and Windows firewall. I don't have MS Outlook so cannot switch to that. I have used Windows Mail successfully with my prevous IP.

Since there seem to be no 'issues' listed on the virgn media pages I assume everyone is using Windows Mail successfully? Has anyone had any issues with it?

Thanks for any advice /help.

Mike

26-07-2009, 21:39	#1
soonah98 Inactive Join Date: Jun 2009 Posts: 7	Email with Windows Mail on Vista Hi, I have just got Virginmedia and tried to set up my email client (Windows Mail) under Vista using the virgin media help pages. However, I get the following error message: The connection to the server has failed. Account: 'pop3.virginmedia.com', Server: 'pop3.virginmedia.com', Protocol: POP3, Port: 995, Secure(SSL): Yes, Socket Error: 10061, Error Number: 0x800CCC0E Virgin media requires socket 995 for incoming mail (POP3) and 465 for outgoing (smtp) I've tried other ports and various conifgurations to no avail. I even tried opening the port using Windows firewall but no luck here. I have Sophos antivirus and Windows firewall. I don't have MS Outlook so cannot switch to that. I have used Windows Mail successfully with my prevous IP. Since there seem to be no 'issues' listed on the virgn media pages I assume everyone is using Windows Mail successfully? Has anyone had any issues with it? Thanks for any advice /help. Mike